Position: ICT Services Coordinator
Location: Port Harcourt
The Job
The right candidate shall co-ordinate our client’s core ICT Business Support activities to ensure fit for purpose ICT Services Delivery by in-house and third party providers.
Roles & Responsibilities
- Effectively supervise the operations and resources of the ICT Support Group following industry best practices.
- Develop working relationships with various departments to ensure that ICT resources are efficiently and effectively untilised to ensure business continuity.
- Ensure that the established ICT governance and compliance policies and procedures are effectively and professionally practiced.
- Ensure that services being provided by third party service providers are not only within the terms of their respective SLA but meets and preferably exceeds expectations.
- Prepare progress and other reports to management in a timely and professional manner
- WAN, VSAT, LAN, Radio Networks and links; inter and intra Location Telephone Network
- Service Subscriptions Telephone, Blackberry, Internet, DSTV etc
- Server/System Administration, Data Backup and recovery systems
- Email services, Website and other hosted systems
- SAP B1 and other Application Support Services
- End User Helpdesk Support/incident management services
Qualifications
- A good first degree in Electronic or Computer Engineering or any other relevant field
- An appropriate post graduate qualification shall be an added advantage
- ITILV3 Certification or similar
Experience & Skills
- Have a minimum of 3 to 5 years of cognate experience in ICT Support Services delivery
- Possess high levels of analytical and trouble shooting skills
- Possess good knowledge of Server administration and networking
- Be proactive ability to work without supervision, be a good team player and also a fast learner
- Possess excellent abilities to lead, manage and develop sub-ordinates
- Possess a focused and professional attitude to work
Negotiated but quite attractive
Method of Application
Interested and suitably qualified candidates should sent their application letters and curriculum vitae to: ict-coordinator@ttlservicesltd.com on or before 10th February 2011.