Showing posts with label Banking jobs in Nigeria. Show all posts
Showing posts with label Banking jobs in Nigeria. Show all posts

Sunday, 21 August 2011

Business Banker at Standard Bank, Calabar

Standard Bank recruiting for Business Banker Calabar
 
Division Proposition
Work with Standard Bank and join a dynamic team of professionals proud to be voted the Best Bank in Africa for three years running. Our core values of service and innovation are at the heart of our business, and our global workforce benefits from our unique culture of empowerment and independence, enabling us to maintain competitive advantage in the world’s premier financial markets
 
Position Description
 
PURPOSE OF JOB
To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions. 
 
KEY ACCOUNTABILITIES/KRA
• Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers. 
• Selling includes acquiring and opening new business accounts (walk-in customers) 
• Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations). 
• Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc. 
• Mining existing customer data to identify expansion and/or additional business opportunities. 
• Identifying opportunities to migrate top-end customers. 
• Providing a central “no-frills” (information/ query handling) service point for a portfolio of small business customers. 
• Performing a liaison role between customers and back - office service fulfillment and credit functions. 
• Interacting with clients and conducting needs analyses to assist clients to better understand their financial requirements. 
• Accurately and efficiently processing customer mandates/ documentation requirements for banking facilities. 
• Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage. 
• Advice given to customers should benefit both the customer and Standard Bank. Wrong and unprofitable customer behavior should not be encouraged. 
• Explain credit loan facility options and qualifying criteria to customers. 
• Support customers in the completion of credit application information requirements e.g. personal balance sheets, cash flow statements, financial statements and management accounts. 
• Process scored credit applications within the confidential limit of authority and BRI scores. 
• Notify customers regarding the approval of credit loan facilities. 
• Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act license categories. 
• Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU).
 
Required Skills and Qualifications
 
EDUCATIONAL QUALIFICATIONS
• Minimum of a degree from a reputable University 
 
PERSONAL SKILLS
• Leadership and assertive skills 
• Conceptual, Innovative and Analytical
• Customer-service oriented
• Excellent verbal communication skills 
• Good presentation and negotiation skills 
• Organized and Result-oriented 
• Socially Confident: Enjoys meeting people, puts people at ease, is good with words and knows what to say (even when communicating disagreeable information). 
• Persuasive: Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments. 
• Critical: Good at probing the facts, challenges assumptions, sees disadvantages. 
• Innovative: Generates ideas, shows ingenuity and design solutions within product parameters. 
• Systematic: Likes to get every detail right, methodical and organized, precise, accurate, neat and tidy with paperwork. 
• Conscientious: Completes jobs, plans and sticks to deadlines and perseveres with routines. 
• Resilient: Maintains enthusiasm despite setbacks, is rarely upset by criticism, and is emotionally restrained. 
• Displays empathy and helpfulness towards others. 
• Integrity and honesty is regarded as crucial and not negotiable. 
• Drive 
• Results orientated: Strongly motivated to compete and achieve impressive results, strives to improve, has a “can do” attitude and enjoys challenges.
 
Required Competencies
 
WORK EXPERIENCE
• Minimum of 3 years relevant experience in Banking preferably in relationship/transactional banking
 
TECHNICAL COMPETENCIES
• Business Assistant experience to the Business Manager is ideal. Previous experience within the personal/ consumer banking environment as a Customer Consultant/ Personal Banker and/or Enquiries Officer is preferable. This experience provides an understanding of how to interact with and sell to personal banking customers, how to open bank accounts, as well as how the principles of scored lending are applied in practice.
• Experience in Credit origination
• Previous experience running a small business.
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.
 

Sunday, 7 August 2011

Standard Chartered Bank Abuja Recruits Teller Services Manager

Location: Nigeria
Company: Bank
Job Description

-Observation of queue time and length and length and taking action as needed to capacitise serving counters and/or managing customer traffic.
-Ensure that branch premises are maintained to the specific standard.
-Manage or recommend workflow changes for greater efficiency.
-Resolving investigations and enquiries initiated by customer enquiry to the specified standard .
-General reconciliations and compliance activities (which can be individually assigned) which may typically include:-
      – ATM cash loading
      – Dual control of cash function
      – Control of security stationery
- Review of processing entries and vouchers
-Management of vault cash holding
-Dual vault custodian
-Follow-up with customers for checkbook and retained ATM card collection
-Review of reconciliation proofs for daily control as well as surprise audit proofing
-Preparation of service quality, Compliance Certificate & Productivity management reports and other regulatory returns
-Rectification of internal controls issues
-Staff supervision, coaching and training – daily organization of workfkow/breaks and staff levels, and coaching/training where necessary for improved performance
-Sales referrals – where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff

Key Roles & Responsibilities

Improve response time to service delivery failures to internal and external customers by achieving 98% reporting and escalation of all issues.
• Ensure an efficient operational platform for effective service delivery.
• Ensure that interdepartmental dependencies are well managed by adhering to Service Level Agreements to reduce conflicts
• Ensure full compliance with Group policies and codes including KYC/KCSA/KRI/CRM requirements
• Ensure and demonstrate effective implementation  and usage of OR Toolkits:

Qualifications & Skills

B.Sc University degree (2:2 Minimum)
- 4 Years Banking Operations experience
- Strong interpersonal and communication skills
- Strong knowledge of administrative procedures
- Good knowledge of transaction processes
- Demonstrate a highly customer oriented focus
- Knowledge of bank policies and products
- People management skills
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
HOW TO APPLY: STEPS
  1. Click here to Visit the Portal
  2. Under Posted, select "Last Month"
  3. Under Location, Select "Nigeria – SCB"
  4. Click Search
  5. Click on the relevant vacancy from the search results

Tuesday, 19 April 2011

A Microfinance Bank in Abuja Recruits Head-Legal, Head-Credit and Marketing, Relationship Officer

Vacancies: Head-Legal, Head-Credit and Marketing, Relationship Officer


A located in Maitama District of Abuja requires the services of highly qualified candidates to fill the positions below


Position: Head-Legal

Qualifications;
  • Candidate must have a and qualifications.
  • Possession of a master degree will be an advantage.
  • Age: 30 35 years old.
  • A minimum of 2 years relevant experience is required.


Position: Head-Credit and Marketing

Qualifications;
  • Candidates must have a ./HND in Banking, Finance, Accounting, or any related discipline. Possession of professional qualifications of , ACIB or a Masters degree will be an advantage.
  • Age: 30 35 years old.
  • A minimum of 3 5 years relevant experience is required.

Position: Relationship Officer (Marketers)

Qualifications;
  • Candidates for this position must have a minimum of in Banking, Marketing, Business Admin or Business Studies, and at least one year experience in the finance industry. Age; 20 30 years old.


NOTE;
All candidates must be computer literate and must have a passion to relate very well with the poor. Candidates with lower qualifications but with considerable experience may be considered.


Method of Application:
Interested candidates should submit handwritten application with a copy of Curriculum Vitae containing: Contact address with E-mail addresses and Telephone numbers, Two Passport Photographs, to: The Advertiser, 75, Aguiyi Ironsi Street Maitama, Abuja,


Not Later Than 9th May, 2011 Or Email: recruitment@splendidmicrofinancebank.com

Tuesday, 12 April 2011

African Development Bank Group Recruits: Director - Operations Evaluation Department (OPEV)

African Bank Development Group Recruits; Senior Secretary (GS 6) / Secretary (GS 5) - Several Departments and Divisions

Senior Secretary (GS 6) / Secretary (GS 5) - Several Departments and Divisions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Position title: Senior Secretary (GS 6) / Secretary (GS 5) - Several Departments and Divisions
  • Grade: GS-5 / GS-6
  • Position N°: NA
  • Reference: ADB/11/039
  • Publication date: 08/04/2011
  • Closing date: 09/05/2011

Objectives

The African Development Bank is recruiting Secretaries who will report to Division Managers and Directors, and provide assistance for a wide range of administrative and operational tasks.  He/She will oversee the smooth operation of the offices’ support work and related systems by assuming responsibility for the organization and coordination of work flow as well as reviewing, processing and executing a variety of resource management transactions.  He/She will liaise with the Bank Group offices across Africa as well as with various services within the Bank’s headquarters and assure efficient communication and coordination of activities.

Duties and responsibilities

Under the overall supervision of the Division Manager and Directors, the incumbent will provide administrative support and secretarial services, and carry out the following duties:
  • Devise and maintain efficient office systems;
  • Organize and attend to multiple meetings, appointments, luncheons and events to ensure that responsible management is well prepared;
  • Organize meetings on the basis of the Division Manager’s/Director’s schedule while preparing relevant documents and the necessary logistics and facilities;
  • Track and follow up on documents, deal with faxes and general correspondence and briefs;
  • Manage the flow of information by receiving, examining, sorting and monitoring the Division’s incoming and outgoing mail, taking into account the priority and urgency of the documents concerned; organize logical filing of this correspondence.;
  • Handle incoming and outgoing telephone-calls;
  • Establish and update the agenda and electronic mail address book; Drafting of mail and documents, in conformity with administrative instructions;
  • Draft memoranda and acknowledgement letters to be submitted, along with their background documents, for the Division Manager’s/Director’s signature;
  • Prepare minutes of meetings and briefs;
  • Ensure the translation of documents;
  • Prepare and administratively follow-up on the missions of the Division Manager/Director and staff of the Division (airline tickets, visas, hotel reservations, follow-up of per diem payments, transport reservation);
  • Make necessary arrangements for visiting delegations;
  • Provide general administrative support for the Department by liaising with the General Services and Procurement Department (CGSP) in respect of office accommodation, allocation of office furniture, equipment and supplies as allocated in the Department;
  • Request for repair and maintenance works and follow-up to ensure that such works have been satisfactorily carried out;
  • Initiate and prepare various administrative documents and forms, such as staff lists, staff absences (annual leave, home, leave, excused absence and maternity leave) as well as statistical data on staff, as required;
  • Create and process expense reports in SAP;
  • Be conversant with DACON application and procurement rules in regards to the hiring of consultants;
  • Monitor and review expenses and bring issues related to administrative budget to the attention of management;
  • Assist where applicable with the programming of operational activities by using the appropriate software.
  • All other secretarial and administrative duties as required.
This Position Does Not Attract International Terms and Conditions
(Incumbents of the post will be considered as local staff and will therefore not have international status)

Selection Criteria

  • A minimum of a Bachelors degree in Business Management, Commerce, Administration or related discipline, preferably supplemented with courses in secretarial training/administration/office management, e.g. Pitmans, ‘Brevet de Technicien Supérieur’ in secretarial studies (BTS), “DUT”, etc.
  • Preferably a minimum of four (4) years of progressively relevant and practical experience, in an executive office (preferably gained with an international organisation).
  • Strong customer service skills, good organisational and planning skills, ability to multitask, attention to detail and ability to work with a diverse workforce.
  • Excellent written and verbal communication skills in English and French, with a good working knowledge of the other language.
  • Excellent use of Bank standard software (Word, Excel, Access, PowerPoint, SAP).
  • Strong typing skills.
  • Excellent sense of initiative, enthusiasm, team spirit, organizational and interpersonal skills.
  • High sense of confidentiality; in-depth knowledge of the Institution.

Document download

Apply online

To apply for this position, you need to be national of one of AfDB member countries.
  • Submitted by: Mohamed YOUSSOUF, Division Manager CHRM.1
  • Approved by: Gemina O. ARCHER-DAVIES, Director, CHRM

African Bank Development Group Recruits: Disbursement Assistant - Loans Disbursment Division

African Bank Development Group Recruits; Senior Job Classification Officer

Tuesday, 25 January 2011

Zenith Bank Graduate Trainee: Submission of CVs Online


Zenith Bank Graduate Trainee Online Submission of CVs
Zenith Bank a leading bank in Nigeria has announced Graduate Trainee opportunities for fresh graduates.
Here are the Recruitment Requirements and Procedures
Prospective candidates who wish to seek employment in the Bank must fulfill the following criteria:
  • Must have successfully completed their first degree in a reputable higher institution within or outside Nigeria
  • Must have completed their NYSC programmes or have exemption certificates
  • Must be a Nigerian or have the necessary work permits, if not a Nigerian citizen.
To become a member of the Zenith Family, a potential employee will have to go through the following procedure:
  • Submit their resumes online
  • Must have completed their NYSC programmes or have exemption certificates
  • Attend two or more interviews
Please note that ONLY those who were successful at all levels of Zenith Bank recruitment process will qualify for employment, provided there are suitable openings.
https://xceedonline.zenithbank.com/zenithonline/zenRegistration.aspx